Pizza Hut
Took my money, lied, refused refund

I called Pizza Hut where I ordered and explained that I had ordered food over an hour ago and never received it. The manager insisted that a delivery person came and an “older gentleman” answered the door. I was the only person home all day. The manager said the delivery guy was paid in cash. Funny, because I paid by credit card. He later said it was a “young lady” who answered the door. He was clearly lying. I asked him if the delivery guy went to the door and rang a bell but he wouldn’t say. The manager refused to deliver my food and would not refund my money. I have called corporate multiple times and continue to do so until I receive a call from the district manager. And I’m trying to get reimbursed through my card company…put some fire under someone.

I got a call from the Hyde Park store but DUH. My problem is with the one in Randolph. So we’ll see what happens. I WILL get my money back. And i’m writing on every board about those scammers.

Company: Pizza Hut
Country: USA

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