McDonalds
McDonald's hanging food and drinks outside the window - McDonald's drive-thru

I am writing to make my dissatisfaction known, regarding McDonald's new tactic. I do not like to see my cup and bag of food hanging outside of the window of McDonald's drive-thru. After questioning the young lady at the window regarding this issue, I learned that they have to do this in order to "speed up" the drive-thru line. It honestly makes me want to ask for my money back and drive off. I clearly understand that you want the drive-thru to flow smoothly, and remain under a certain time frame, but can't you find a better way? I came to work and asked to see if i am the only person who has a problem with this. Turns out that I am not.
Thank you,
Mrs. Britton

Company: McDonalds
Country: USA

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