Cross Country Bank
Has Ripped Me Off

I recently opened a credit card account with Cross Country Bank and immediately following, in the fall my husband was laid off. I'm seven months pregnant we have a two year old and I am supporting the whole family working six days a week. My husbands about to be back on his feet but not before Cross Country Bank brought me to tears!

We received several calls at all times on any given day all with the same purpose to get us to post date a check for any amount we could muster. It wouldn't bring down any over the limit fees or any late fees, but they would gladly take it and call us ten days later.

The amount we were able to give them didn't even make a dent. One of the telephone calls resulted in my hanging up the phone and asking them not to call again, that I was aware of the debt and I would consider it harrassment if they phoned me right away again.

They proceeded to call back to back four times before the woman yelled into the phone that she had documented my refusal to pay the debt. I realize I may be of only moderate intelligence compared to the billing representatives and their years of schooling!

How do they sleep at night after harrassing decent people for slightly over minimum wage! I mean after all I guess I should have seen a red flag when Cross Country Bank's only available customer service number is long distance instead of a toll free like any legit company's would be!

Company: Cross Country Bank
Country: USA
State: Nationwide

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