Accountnow
Unauthorized charge - ACCOUNTNOW...[Online banking]

I had cancelled a trial with a company and they were not supposed to take money out of my account. Account now let the charge go through on a weekend when I had no access to any of my other accounts. When I called, first my husband had to give them permission to speak with me as it is in his name. They never made a record of this and after 5 calls he had given them permission 5 times.
I was told that they could not reverse the charge although I had sent them my documentation. I would ask to speak to a supervisor they would put me on hold for 15 minutes then the phone would hang up.
I am furious, and can not eat this weekend. Please help!!!

Company: Accountnow
Country: USA

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