American Education Services
Repayment plans varying from $55 to around $1500 a month

I had a lot of problems getting an in-school deferment of my loans while I was in law school. It turns out they had all of my loans on forbearance, which accumulates interest. I don't know if it was ever adjusted.

On top of that, after I graduated, I went through a period from June to October where I had to call multiple times a week to try to get the repayment plans sorted out. They sent multiple letters about new repayment plans varying from $55/month to around $1500/month! I was in constant fear that I would somehow default or get poor reports to credit companies.

It was so bad that when I called to ask them to help, it was as if the phone answerers (they won't give names or any numbers unless under very rare circumstances) intentionally changed things on the account to cause more problems.

They are handling huge amounts of money and loans that have a huge effect on people's lives for long periods of time, and I don't think most people who answer the phones have had more than an hour of training. They could care less, and you are strung along for the ride.

Company: American Education Services
Country: USA

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