NetSpend Visa/MasterCard
Account Closed and Dispute Denied After Reporting Stolen Wallet
- 07-20-2012
- 33
After almost two years of using Net Spend, I filed a Dispute for unauthorized charges made to both my visa and master card accounts. Net Spend, failed to conduct an investigation and denied my claim pertaining to my master card account. During the time of my dispute, my wallet was stolen from my automobile which I reported to Net Spend within a days time of it being taken.
Net Spend allowed additional charges to be posted against my visa account after my reporting it stolen, failed to conduct an investigation as to the disputed transaction and closed my account seizing the money I had on deposit.
A total of 544.00 dollars in unauthorized transactions 34.00 dollars after reporting my cards stolen and 34.00 dollars unauthorized transaction five days after reporting the cards stolen which I provided a police report to net spend.
In my opinion Net Spend is nothing more than a rip off scam who is happy to charge fees to account holders but when the time comes for Net Spend to repay money they allowed to be wrongfully taken from your account they run the other direction, close your account in attempt to keep you from accessing data specific to your claim. A group of liars cheats and crooks.
Company: NetSpend Visa/MasterCard
Country: USA
Address: PO Box 2136
Phone: 8778147664
Site: netspend.com