PayPal
Chosen credit card ignored, funding source picked for me
- 05-10-2012
- 16
I purchased a product online from a trusted vendor. I used PayPal because my billing and shipping information was already on file and it was convenient. However, PayPal would not use the credit card I requested. They decided to use a funding source of their choosing. When I filed a complaint, I was told it was not their problem.
Their customer service reps were arrogant and rude, treated me with contempt, and just did not care. As far as they were concerned, I was out of luck. PayPal does what it wants regardless of what the customer requests. The most irritating person was Wendy, #45761. She did not listen to a thing I said. She had her prepared answer and what I said did not matter.
Beware if you must use this service. They do what they want and will never listen to you if you do not like what they do!
Company: PayPal
Country: USA
Address: P.O. Box 45950
Phone: 8882211161
Site: paypal.com