Bank Of America
Seven Day Holds on Out-of-State Insurance Checks Deposited Weekly

I have found that BOA's banking procedures to be prehistoric. They haven't figured out data transfers from other banks.

I have direct deposit with my employer and everything is fine. However, recently I was injured at a worksite and now I am disabled.

The insurance company issues a weekly check which I have to deposit. For the past 7 weeks each deposit receives a 7 day hold. I have been told that the reason is that the check is out of state. I don't get it.

What is the sense of routing and account coding on the bottom of the draft? I thought check scanning was supposed to expedite the transfer between institutions.

Beyond that I would think the banks would have created some sort of relationship after the repetition of the deposits.

On top of that each inquiry meets with a different answer. "All checks have to go through the main office in Denver." "You've had a few overdrafts and we have to hold this check for 7 days." "It's a federal law that out of states checks are held for at least 7 days."

This seems to indicate poor operating standards. It seems they baffle the customer with BS.

I have complained and been stonewalled each time.

Company: Bank Of America
Country: USA
State: Maryland
City: Glen Burnie
Address: 80 Mountain Road
Phone: 4107681020

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