The PetStore Online
Credit/Return Fraud

I had ordered 3 dog harness' back in October.

First of all they never emailed me to let me know when my items would be shipped. I had to email the "customer service dept." for an update on my shipping.

The PetStore Online doesn't provide a phone number.

Two of my items were to big for my dog, so I went ahead on Oct. 17 and emailed the returns dept. (as it stated on the invoice in case I needed to return an item).

The returns dept. Emailed me an RM# the following day and emphasized the following:

Returns must be received within 14 days from the date the RMA is issued

We recommend that you return your package by UPS/Fed-Ex, or another trackable shipping service that requires signature upon delivery
I went ahead an shipped my 2 return items via UPS & The PetStore Online received on 10/31/11; signed by HAWKINS.

Company: The PetStore Online
Country: USA
State: Georgia
City: Lithia Springs
Address: 1490 Westfork Dr
Phone: 8773643362
Site: thepetstoreonline.com

  <     >