Comcast
Bill Turned Over to Collection Agency Before We Received It Following House Fire

Hi,

I reside in Taylorsville, Indiana, and also have all my entire life. On October 21st of this past year, the home myself, my fiance', and our two kids were hiring captured burning. The firemen worked to conserve it around they might, however the fireplace was a lot of for that old-house to consider plus they announced it an overall total reduction, tugging the firemen from the home before it turned too unsafe for them.

We'd Comcast cable and online sites during this period, which we usually settled on time with no problems whatsoever. We named them to remove our support, and were informed we were likely to need to provide them the wire boxes and web material. The items that was within our home that burned towards the floor...

We experimented with talk to them to solve this, but noticed nothing. Lastly, late a week ago, we obtained a statement within the email for over $120. We named to ask about this statement, and discovered it had been for that containers we couldn't recover. Additionally, we discovered they'd previously switched it to a group company. This can be a statement we only acquired. A statement of the little, nearly trivial quantity they might have happily swallowed to create for many good client relationships to 2 individuals who dropped basically anything, they'd previously switched to selections.

I really donot understand when there is any kind of customer statement or something that can be achieved, but this appears positively absurd in my experience. I officially realize their have to bill us for that missing item, it doesn't matter how small it'd charge them, but I can't recognize in virtually any feasible method why they'd change this to an assortment company currently, helping perhaps damage our credit and our capability to discover potential property directly after we have dropped anything. I'm just-so upset with this specific organization at this time and that I am unsure what I ought to do.

Thanks.

Company: Comcast
Country: USA
State: Indiana

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