Wells Fargo Auto Finance
Never do business with Wells Fargo Auto!

I've been reading several postings and I'm surprised Wells Fargo Auto is still in business. My problem started when my x-husband (we purchased the car when we were married) and I purchased a new car. Since the divorce, it was agreed that he kept the car and he was to make the payments. My "X" was also ordered by the court to put the car in his name (thus, removing my name from the loan). Wells Fargo refused to do a refi to take my name off the loan so I told my "x" that as long as he stays current on the car, I don't care if my name is still on it. Well - he lost his job and it went down hill from there. Wells Fargo CALLS AND CALLS several times throughout the day until you pick-up the phone. My x-husband calls in, makes arrangements, has kept his arrangements and he has been staying in contact with his "account manager" to keep his account updated with where he works and where he lives and any other changes that need to be made on the account - but they still call me and threaten me they are going to repo the car unless I make the entire payment to catch up the loan. I have told them over and over, if they are going to threaten me then they need to follow through - then they transfer me to someone who screams at me and gives me a lecture about if they repo the car "DO YOU KNOW WHAT IT WILL DO TO YOUR CREDIT!?" I'm fully aware of what a "repossession status" will do to my credit and I have told the customer service rep over and over to look at the notes and they will see that my "X" has made arrangements and they have been kept. Then the customer service person says, "But, do you know when and where he will make his payment?" AT THE SAME PLACE HE HAS BEEN MAKING HIS PAYMENTS FOR THE PAST SIX MONTHS - he makes his payments at the local Western Union every two weeks right after work at 5pm. This has got to stop! I have called an attorney and he said they are "within their rights" to call me until the loan is caught up - even if payment arrangements have been made. I wish there was something that could be done. They have called my Mother and told her the entire history of the loan and they told my Mother what a "dead beat your daughter is" because I refuse to answer their daily calls. No matter how many times I tell them that he has the car and he has been making the payments and for proof that an effort is being made - the car was 80 days delinquent and is now only 32 days delinquent - they still continue to call. If you ever go out to buy a car and the car salesman tries to sell you to Wells Fargo Auto - REFUSE THE LOAN!

Company: Wells Fargo Auto Finance
Country: USA
State: Utah
City: Salt Lake City
Site: www.wellsfargo.com

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