Giftcards.com
Cancellation fee for an item that was not delivered

Business & Finance

I suffered the same exact thing that happened in this previous case:

Http://usacomplaints.com/computer-mail-order/giftcards-com/giftcards-com-scam-cost-me-3-54x8e.htm

I ordered on December 12, the expected delivery is Dec. 24th and on my third call, I was asked to wait until Friday for the delivery.

After trying to reason out with the customer service representatives, I was advised to call on specific times so I can speak to a supervisor or manager. I think it is your obligation to the consumers to call them in cases like these.

I think that the cancellation fee should not be charged to the consumers who did NOT receive the goods that they ordered.

They keep on saying that they don't have control over USPS, but then again, they should scrap USPS from their list of shipping services since this same scenario has been ongoing for 4 years now and giftcards.com has not done anything change it!


Company: Giftcards.com
Country: USA
Site: giftcards.com
  <     >  

RELATED COMPLAINTS

Giftcards.com
Scam. Cost me $30 to get nothing! Horrible company, no response to calls or emails

Giftcards.com
Still no contact for customer service at giftcards.com, charge on my card Internet

Wal-Mart
Giftcards Won't Activate - giftcard

Waka Network
Consumer Report

Giftcards.com
Don't waste your time and money - order the same product from any other company on the market

Visa/MC Giftcards
Poor Customer Service

GiftCards.com
$50 gift card for 91-year-old mother has ZERO balance. No purchases made. $50 in fees!

Giftcards.com
They Wont Let You Cancel an Orde

Giftcards.com
Consumer Report

Giftcards.com
Virtual giftcards don't work Pittsburgh, Pennsylvania