Giftcards.com
Two Visa gift cards never arrived, refund cost nearly $30

I ordered two Visa gift cards on September 28, sent at a delivery cost of $6.95 apiece. They were supposed to arrive by October 12. By October 20 they still had not arrived. I had an event where I was handing out the gift cards, so I had to go buy new ones at Walgreens the day before my event.

I called and left a message for a supervisor at Giftcards.com and have not received a call. The horribly unhelpful phone rep said they have no way of tracking gift cards that were sent by US mail.

I filled out a refund form, hoping to get my $750.00 back. They charged me $12 for shipping and then another $7 per card to cancel and refund the purchase. So it cost me nearly $30 to get nothing. Customer service was horrible. We will see if I get a refund for the $750 worth of Visa gift cards I purchased. Please do not use this website. Nothing but a scam!

Company: Giftcards.com
Country: USA
Site: giftcards.com

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