Citibank
Certified Check Bounced and Credit Limit Cut in Real Time

I have been a Citibank customer for over 20 years, since 1972.

Advice to everyone: if you can, run away ASAP.

It is the only bank that issued a certified check that bounced. It is also the only bank that lowered my Citibank MC limit like this: in the morning I checked my available balance and it was over $1,000. I went to shop for materials and my $600 charge was declined. I called Citibank and it turned out they had lowered the limit in real time from $5,000 to $4,000. How is that for service? The account was in good standing. I immediately canceled my Citibank MC and Citibank Ready Credit. The MC got canceled, but Ready Credit stayed open against my will!!!

After a year I received a bill for the yearly fee for Ready Credit. This time I asked for written confirmation of the cancellation. They refused, so I went to the branch office and extracted it from them by force.

Another time, they gave me a thousand dollars too much during a check cashing. Without any proof and without consulting me, they withdrew the money from the account of their choosing.

When my mother died, I asked for a $1,000 increase on my credit card, which they advertised on TV. No way. Their response was, "You had one payment late a year ago, so beat it." My wife has been a real estate broker for over 30 years, and she says that Citibank is absolutely the worst bank in the area to get financing.

This is a short list only. There is much more!

Company: Citibank
Country: USA
State: Illinois
City: Chicago
Site: citibank.com

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