Citigroup
Citibank Customer Service CITI Diamond Preferred Card - Credit Protector Fraud

I recently discovered I was paying approximately $30 a month on my CITI Diamond Preferred Credit Card for a Credit Protector service. I found out that I have been paying for this service since November. The monthly interest on the balance I am currently carrying is about $30-$35 a month. I pay this card with an automatically monthly payment from my checking account, about $70 a month.

Because I am paying off other cards with higher interest rates first, I just pay this card automatically and rarely log in to monitor the balance. To my dismay, I found that I had not made ANY progress paying down this card in the last 15 months due to the interest & credit protector fee effectively cancelling out my payments!

I recently contacted CITI about this credit protector service to find when and HOW I got enrolled, as I NEVER authorized this service.

Company: Citigroup
Country: USA
State: New York
City: New York
Address: 399 Park Avenue
Phone: 18006337367
Site: citi.com

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