First National Bank
Bad attitude could care less

First National Bank. Olathe Kansas 135th and Black Bob. Have been with them for 5 years now, yesterday my transaction was refused because I had not signed the back of my card I had written "See ID" I was told that if I did not sign the card it was invalid and they would refuse to accept. Funny how after 5 years of doing business with them and having valid picture ID with signature my card is not longer valid. I spoke with the branch manager who had a care less attitude. CLOSING account as soon as I can. We have a small account with another bank I spoke with the branch manager there and told her the story she could not believe they acted that way. Do a Google search and look at how many times you are warned against siging the card. I tried to explain to the branch manager at FNBK why I did not sign the card, it was for my own protection. She could care less.

Company: First National Bank
Country: USA

  <     >