PayPal
Two Days Fighting Wrong Payment Method and Long Holds
- 02-28-2011
- 3
We have spent two days attempting to get an issue with PayPal cleared up! They entered a wrong payment method for us, using an old checking account instead of our debit card. Not only will our product not arrive in a timely manner, but the seller will receive old information that will not allow a transaction!
Call PayPal and have them delete the old info and process the new? Seems simple enough, right? HA HA HA!
PayPal has TERRIBLE customer service! I have been on the phone off and on for two days without having our questions answered or finding a solution to the problem. If you think asking for a manager is the solution, wrong again. They will put you on hold until you hang up after 30 minutes!
NEVER again will I purchase through PayPal!
Company: PayPal
Country: USA