Care.com
Unauthorized Billing

We signed up for a one-month "subscription" to look for a housekeeper. $30 which was fine. Now months later we find that our one-month "subcription" was not a one-month subscription, but rather a permanent subscription with one-month billing. We have contacted the company in an effort to get this resolved.

You cannot tell someone they are getting a one-month subscription when it is actually a permanent subscription with one-month billing. It is misleading and leads to this very type of issue.

If they really wanted you to know what you were being charged, you would receive a monthly email from them of the charge. No emails of the like have come since the initial welcome to the program.

Company: Care.com
Country: USA

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