Consumer Reports
Charges for unknown internet subscription

Consumer Reports have been billing my credit card for a monthly subscription on line. I was told it kept going every month unless it was cancelled. I do not have a copy of any confirmation or the monthly notifications they said they always send. They agreed to stop it for this month and onward but I feel i should be reimbursed for the months I paid 5.95 per month for a subscription i did not use. It started in October of last year. I told them I was looking at cars that month and may have thought I was paying for just that month, although I am not 100% about that. If I had at least gotten my monthly notices I could have caught it. I am chronically ill and my husband handles all the bills. He did not ask me about it until today. I would like to be reimbursed for the months I never used it which may be all of the months plus Consumer Reports needs to find a way that consumers definitely get these monthly notices if they do exist.

Company: Consumer Reports
Country: USA

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