Bank of America
Woke up this morning with $50K less on my account

This is a real story. I went to work this morning and I was checking my email. I saw an alert form BoA stating that my balance is zero on my checking account. I logged in to online banking and almost had an heart attack. My checking was $0 and my savings was all gone. I immediately thought, somebody compromised my account. There was a check taken out of my account. Check was amounted to $51,815.28 and taken from my checking and rest from my savings, since I have draft protection backed by my savings account, everything was swept. Check was not mine, signature was not mine, name on the check was not mine. It turned out that this was a legitimate check sent out to a real person. Teller said the digital reader (optical reader) has failed to read the "8"s in the check so it matched my account number, and funds are drawn. After spending 5-6 hours on the phone and speaking to countless people, they said they are very sorry and they will fix it in 24 to 48 hours. And by the way they said they are going to send me an apology letter with a $50 gift card from amazon.com

This is just insane, I have no words to describe how bad this bank is. Stay away!

Company: Bank of America
Country: USA

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