Chase Home Finance LLC
Terminated Trial Plan Never Offered and Unneeded Insurance Payments

I applied for a loan mod on my equity loan with Chase Home Finance LLC and all I got for it was a three-weeks-after-the-fact notification of a freeze on my line-of-credit (I didn't know I had one and my house is worth more now than when I got the loan) because "they have become aware that I may default, " a letter canceling a trial plan that I was never offered (because of the lies and run-around, I had told the HUD authorized Fair Housing people to forget the mod attempt), and now - over a year later, I get a letter stating that "We recently informed you that we have terminated your trial plan." (I never had A trial plan and I never got any letter from them about the modification attempt - ever!) "During your trial plan, Chase may have paid property taxes, homeowner's insurance premiums, or other costs on my behalf." I had already paid every single mortgage payment at the original rate on time, paid my taxes, and paid my insurance!

They had no reason to do any of this! I checked with my county auditor and my insurance agent to find that indeed they had gotten extra payments after mine. In the case of my insurance agent, she even has a memo documenting that she told Chase my insurance was paid! Chase sent a check anyway, and my insurance company ceased billing me since I was paid so far in advance. Their F rating with the BBB hardly says enough about how bad these folks are.

I was told in the last letter that I needed to contact Chase's Tax Litigation Department - I tried and was continually disconnected when the phone was picked up. I tried the other numbers and was told I would have to speak to a supervisor... Wait... None are available... Someone will get back to me before 5 pm. That was days ago. Given the reports on these folks all over the net, I believe they will say that I failed to repay the amount they paid "on my behalf, " even though I have the funds in their bank to cover it. I don't trust them at all.

They think I was on a trial payment plan? Why don't I have any paperwork to show that? Either do they. What right did they have to pay my bills when I already had? Chase is using the modification process to target people to force us out of our homes. I have filed complaints with the BBB, the OCC, and my Attorney General's Office. These corporate giants are a nightmare. We need a "Giant Slayer" attorney and a class action suit and government oversight and protection!

Maybe a better term for Chase is "vultures." All the attempted modification did was hurt me financially and emotionally - I lost access to a credit line without justification and my reputation was harmed with my insurance agent.

Company: Chase Home Finance LLC
Country: USA
State: Ohio
City: Columbus
Address: 3415 Vision Drive
Phone: 8008365656

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