Chase Home Finance
Denied Home Loan Because Insurance Is Paid by Auto-Pay

My name is Moraice Moore, I applied for a home loan with Chase. I was told that Chase was offering home loans for 1st time home owners with no credit. I gave Chase all the information they needed, I found a home, I put 10% down to the realtor toward the escrow. I paid Chase for the appraisal, I was then told that I needed 1 more criteria 12 months of payments that I pay for every month.

I gave them my car insurance, and my medical insurance, I pay for out of my checking account, and from my social security retirement check that I have deposited into my Chase account every month, I was told because I have auto-pay for my insurance they can not use them, I told Chase that I am disabled and for me auto-pay is better for me, because sometimes I can not walk into the bank stand in line take my money out of my account go to post office and buy a money order and then mail in my payment every month. So auto-pay is better for me, Chase then denied me for the home loan because of that, I have never been late on my bills paying them this way, I have money in my checking and my savings account, I am a responsible and reliable person and I do not think it is fair that I was denied the home loan because I am disabled and that I use auto-pay to pay my bills!

Company: Chase Home Finance
Country: USA

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