Citimortgage
Citimortgage put me in default!

DEC 10
Loan Modification with CitiMortgage.
When I first applied for a loan modification with CitiMortgage in December my payments weren't in arrears. Cit;y Mortgage informed me that I could begin the trial modification period and make modified interest payments. CitiMortgage told me this without disclosing the possibility of negative consequences to my mortgage payment history, and under the expectation that I would receive a permanent modification under the HAMP or other CitiMortgage loan modification program there after I was sent a letter and a phone call telling me that I was in 4 month probation and that I had to make modification payments of $713.00 on time for the modification to be complete. Several letters were sent to me telling me that more of my personal information was needed. I sent the information and payment that was requested each month until October the same information was requested and I therefore sent the requested information and payments each time. Then I got letter telling me that they sold the loan to IBM to be final on November 1 they were still sending me request for info as late as October 28. On November 1, I called IBM and they told me to call back in a week because they didn't have all my paper work yet. On the 3rd of November [after the loan had been transferred] I get a letter from CitiMortgage saying I was denied loan modification and another letter saying I owed $16,000.00 (plus) - due by December or I would be in default. Now I can no longer talk with CitiMortgage, I have to talk to IBM! IBM says I owe them $14,000.in back payments due by December 16. I wasn't behind when I went into this Loan Modification to begin with. Now after following all the instructions to the " T" their telling me that I must come up with $ or lose my house after doing just what they said make only the modification payments of $713.00 per mo. IBM now wants me to reapply through them (IBM) for thier loan modification. What should I do now? I'm afraid to ask for any more help after what I'm going through now.

Thank You
HERMAN

Company: Citimortgage
Country: USA
Phone: 8664276473
Site: citimortgage.com

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