CitiMortgage
Loan Modification

I applied for a Loan Modification through CitiMortgage in May. The new lower (TRIAL) loan amount was deducted from my checking account the 1st of each month. I receive a letter on December 15 stating that I was declined the modification because I make too much money. I then find out that CitiMortgage never notified me to revert the payments starting in September to the original loan amount. The "partial payments" they were receiving were never posted to my account and I was reported as being past due to the credit bureaus. My credit score was 798 when I applied for the modification. It is now 635. All because CitiMortgage never notified me that there was even a problem.

The sad thing is if I refinance there is no assurance that the lender won't sell my mortgage back to there idiots.

Company: CitiMortgage
Country: USA
State: Michigan

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