A1 National Van Hire
Disgusting - Vehicle Hire

Disgusting company with next to no customer service skills - how diificult is it to answer a phone or respond to an email

Having progressed a booking (diificult in itself) I discover that the fee due to Europcar is significantly higher than the quote I booked with and the highly publicised unlimited mileage guarantee is a sham as I have a mileage restriction (that will cost me surcharges if I exceed - which is likely)

A1 are refusing to acknowldge matters, let alone issue a refund despite their error

Currently attempting to regain monies via Trading Standards

Do not trust a1 national van hire

Company: A1 National Van Hire
Country: USA

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