PNC Bank
Overcharge

I have to confess I am completely dissatisfied with your disrespectful, unprepared and irresponsible customer service.

I imagine I should be treated with the attention I deserve as a customer from beginning to end.

I have been given wrong information about an issue in my account and been laughed at for trying to get a solution to that issue.

Please review customer service skills and recordings of the following:

Scott Harrison

Pnc

Highland Hills, OH 44122

Note that your Customer Service represents your business. Well qualified employees will sell the image of a great trustworthy company.

Sincerely,

Marcelo H. Santos

Company: PNC Bank
Country: USA

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