Bank of America
Customer service

I had agreed with Bank of America to make payments on my credit card.

I wrote BOA a letter informing them I would only be able to pay 50% of the payment.

I lost my employment and religiously made my payments.

I continued to make my payments religiously.

After about 5 months they called me and said I should stop sending in payments.

I was flabberghasted!

I subsequently stopped the payments since they told me to.

Subsequently, collection agencies started contacting me.

I have adapted a letter that I now send them registered mail.

It stops the telephone calls and they quit contacting me.

I am not encouraging anyone to stop paying their credit card debt, but if you are ill-treated like me I encourage to act accordingly.

Company: Bank of America
Country: USA

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