Directv
Local Channels Promised but Unavailable, Rude Staff, High Prices

Miscellaneous

I have been extremely unsatisfied with DirectTv from the first day. Their company as a whole is extremely uneducated, and they need improvements in every area. Never expect their routing to be done in a timely or cost efficient manner. Their customer service is nowhere near excellent. Everyone always tells a lie just to get you to buy into their service.

I was told that I would have local channels, and when the tech installed it, he even lied to me and told me that I would. Come to find out, they do not even offer local channels in my area. They are overpriced, and everyone that I have talked to is more than rude. The local office staff are very inexperienced and apparently do not know how to run a successful business. The management hires rude office staff and installation techs. I would never recommend Directv to anyone.


Company: Directv
Country: USA
SUBMIT A COMPLAINT
  <     >  

RELATED COMPLAINTS

DirecTV Hughesnet
Flyer Promised Local Channels but $9.00 More Per Month Required

Directv
Advertised Local Channels Come From SC, Not My Area

Directv
Local Channels Promised but Not Delivered After a Year

DirectTV
No Local Channels Despite Assurances, $349 Cancellation Fee

Big Dog Satellite
Misrepresented what Directv could offer in my area

Direct Tv
Local Channels Promised for Mississippi but Only New York Provided

DirecTV
Ad Insert Claims Contradicted by Weather Outages and Fee

Directv
Local Channels Switched to Syracuse and Held to Contract

Directv
Told no contract and local channels but got neither

SUBMIT A COMPLAINT