Hanover Insurance Company
Thw Hanover Insurance Group Deceptive Insurance Adjuster Joanna Adkins

This Ajuster does not put their clients first. You will be a number to them and they could care less when they pay you for your claim. I have been dealing with an adjuster in Virginia by the name of Joann Adkins and have had nothing but problems from the first day I had to deal with her. She told me then that she could get me a rental car for $20.00 a day so I said I would do something else then she went on vacation and didn't hear from her for 10 days instead of letting someone else handle it. I have now called her three times and she yet to answer my calls, today I had my agent call her and she still refused to call. This time it has been eight days since I have talked to her and a new packet was to be sent out again and it has not come.
When I finally told her I acepted the offer and take the car, she tried to tell me that I would have to pay the storage for the car, then when confronted that after noon, she denied it. The last time I talked to her again, she told me she would get me a rental and they would pay $20.00 a day, so I caught her in her own trap. It has now been 29 days since my accident with not one thing paid on this claim and no car and now paying $20.00 a day for a rental.in my book she is the ripoff. They also will only pay two thirds of what your car is worth paid $4,000.00 for it in march and got $2900.00. Hanover is training their adjusters to do this to their clients, so this is what you have to deal with when you use these people for your near worthless coverage.

Company: Hanover Insurance Company
Country: USA
State: Georgia
Phone: 18009228427
Site: hanover.com

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