The Hanover Insurance Group, Inc
Claim expenses not being covered by Hanove

My parked car was hit one night and the driver left no note. When I contacted Hanover, I described the damage I saw on my car. However, when my car was taken to the mechanics the mechanic noticed even more damage on my car, which I had no clue about. Hanover then blamed me for this damage and refused to cover the damage that I had not originally reported (How am I supposed to know everything about cars %u2013 the mechanic only found the additional damage after taking the front tires off). Two months later and they are still dragging me through the mud. Now they are trying to get out of paying for the rental car I had to use even though they said they would cover up to 30 days of rental car usage. I wish I could rate them lower than 1 star.

Company: The Hanover Insurance Group, Inc
Country: USA

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