Wachovia Banks
Account Closed Over Alleged Empty ATM Envelope Deposits

Wow - I really don't even know where to start off but here is the jest of it. I have an average of 5K deposited monthly into my account. Hey, they may not been a lot of cash for some readers but I work very hard for my money and I am can take of my family. I also work at SunTrust Mortgage but my loyalty had lied with Whichever because I have been banking with them for over 5 years. Sorry folks I'm rambling:-)

Anyway, I have a direct deposit hit and I am unable to log onto my account via email. I called customer service. WELL what ever happened to "one call resolution policy" that they live by. Please hold I have to laugh at that. HAHAHAHAHA - Hell, they do the opposite. They proceeded to transfer me to Loss Management in Carolina where the representative told me that I deposited three empty envelopes into the ATM and they have decided to close my account. WHAT??? I was offended. I begged them to pull the tapes of this so called incident, HA that's a joke. Then, another rep told me "look honey" WHOOOOO #1 I am not your honey. I tried for three days to speak up the chain. I have left message after message after message but they will not call me back. If I call in, they are SO rude telling me to collect my funds on Friday. Now, I am thinking (How can they do this to me, with no proof to show me) Is there something I can do? Or is it a lost cause?

I withdrew my money this morning and opened at. I am so far satisfied with the service.
Sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company. Plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome.

Company: Wachovia Banks
Country: USA
Site: www.wachovia.com

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