Wachovia
Liars to the end

For all of my fellow victims of Wachovia, I got a good one for you! My paycheck, from the company I've worked for the last 2 years, was direct deposited into my Wachovia acct. As it is every two weeks. I went to the branch to transfer the rent money into my landlords account that afternoon; no problem. Then on my way home, I got gas, went to the grocery store and stopped at the drug store to pick up my prescription. All debit card purchases against my directly deposited paycheck. I do this every two weeks. The following Monday, I was hit with $105 unavailable funds fee!!! We went to the bank to speak to the manager and she basically told us after an hour of going back and forth that my direct deposit paycheck, after 2 years, is suddenly not available until Saturday morning! The next day; not even a business day... WHAT?!?! So, I wrote to customer service in Charlotte thru my online banking... HOLY COW! I got a 3 page dissertation on the debit hold process and keeping my transactions written down in a checkbook and what to do if my direct deposit doesn't show up, etc. Of course, none of this advice had anything to do with my situation, but they credited my account with $42 as a "good faith gesture", WHATEVER Wachovia! You took $105 from me and I want the other $63 that's owed to me and I won't stop until I get it. $63 may not sound like a lot, but it's mine. It will almost fill my gas tank and if Wachovia does this to enough of their customers, it would significantly add to their bottom line. After all, the big shots need a fat severance package when the takeover is finalized and CITI gets rid of all these a*holes that have treated their customers like garbage all these years. I will update when this situation is resolved and Wachovia is a distant memory!

Company: Wachovia
Country: USA
State: North Carolina
City: Greensboro

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