CitiBank
Citibanks Error pushesd acct.into Default Status

I experienced an identical scenario where I created an earlier cost that didn't publish towards the proper billing period. Despite numerous telephone calls to guarantee the cost was utilized/published properly. CS Reps. Didn't report any telephone calls or demand.

Both funds were published towards the same payment period - EXCESS. It wasn't published towards the proper month which crucial error consequently pressed my account into standard standing, sustained late charges, the RATE went from 14.24% as much as 29% and proceed to advance for (2) weeks since that’s just how long it required Citibank to precisely evaluate the consideration. During these 2 billing cycles my monthly obligations doubled to get a whole of $1,959 and that I settled every one - dreaming about quick quality. They got my cash too

After numerous e-mail’s and telephone calls I eventually talked to some CS Supervisor that acknowledged the crucial mistake within in 2 minutes level. Two units! He increased the problem towards the proper regulators – nothing was solved. After repeated problems to S. Larson Citicards/Citibank reluctantly published breaks and created one modification and that I didn't have to create an August cost. Of August and today they need another $687.41 for Sept. They're thieves!

Company: CitiBank
Country: USA
Site: citibank.com

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