Consumer Portfolio Services, Inc
Harassing Calls, Late Fees, and Refusal to Defer a Payment

Business & Finance

10 Harassing phone calls a month, 2 text messages, 1 email, out right rude by calling me names. They are not willing to work with their customers; such as defer one month payment because I was out of work for 2 months out on family medical leave without pay, one month behind of $313.00. I even offered to send signed doctors copies of letters stating I was out of work. They then started charging me almost $18 a month for late fees and asked me to pay two months of payments in one month. As well as, charged me another $10 for every payment transaction by phone and told me I had to pay it by phone. Also asked me if I could borrow the money from someone to make my back payment. Also calling me names such as; Rude, stupid and bitchy. They consistently are threatening that the going to repo my car just because I'm one month past due, not even a full month late.


Company: Consumer Portfolio Services, Inc
Country: USA
State: California
City: Irvine
Address: 19500 Jamboree Road
Phone: 9497536800
  <     >  

RELATED COMPLAINTS

Consumer Portfolio Services
Payment Dispute and Daily Harassing Calls Over Truck Loan

Consumer Portfolio Services
No payment book, late fees and constant calls over payment date

Consumer Portfolio Services
Constant Calls to My Job and Threats to Take My Vehicle

Lobel Financial
Ripoff & bad customer service & harassing customers and non customers

Santander Consumer USA
They do not care about working with their customers

Consumer Portfolio Services
At least four harassing calls a day after first late payment

Consumer Portfolio Services
They Harass but they help

Peak 5
Peak 5 customer service

Consumer Portfolio Services
Calls to friend's mother, denied extension and fake repo caller

Consumer Portfolio Services
Late fee dispute and rude calls after loan servicing change