Chase/Kohls
Circuit City Card Missing Bill, $60 Late Fee, Interest on Promo

I had a Circuit City card to take advantage of their no interest promotion. We bought several items, and I was ready to pay the bill when it arrived. Guess what? It never arrived, and weeks later I get a late notice. I spoke with their customer service and explained to her that I never received the first notice and she says that happens a lot, and she removed the late charge. So far so good. Well, some of the items that Circuit City had marked as no interest, Chase charged me interest for. Also, I sent my payment in a week early for one of my statements, knowing that it would get there on time, but by my next statement I had a 60 dollar late fee! Where do they get off charging me that much for a late fee?! I called customer service and asked them to explain, they said my payment was a day late. Sure! How about my payment was late because they didn't get around to processing it until a day after it was due! I simply paid off my card in full, cancelled it, and vowed to NEVER have a card where Chase had anything to do with it. That includes my Kohl's card, which I cancelled the second I learned that Chase had taken over the funding of it. Chase is bad news people! They will cheat you out of your money by pulling these little scams on you. Not sending you your first bill so your payment will be late and they can assess their outrageous late charge, and withholding your payment until the day after it is due. Watch out for Chase.

Company: Chase/Kohls
Country: USA

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