Tivo
Billing errors

Customers, please beware! Should you purchase a lifetime account from Tivo, they'll nevertheless ask you for the regular $13 monthly charge. I called Tivo to inform them for this mistake, but I acquired no apology.

I talked to boss Tony #4377 regarding mistake #11063899, but he'd not change the sum total of $38.85. He actually had the audacity to say this was a little quantity when compared with what I'd preserved by purchasing a Tivo. Exactly what the @#$*&? How can that "reasoning" warrant the Business's mistake?

Anyway, I simply submitted a problem with Credit. Next up: processing a using the Florida and Indiana Attorneygeneral's practices. Unfortunate that it found this. I had been a Tivo person since 2001 and confident four buddies and relatives to purchase them.

Company: Tivo
Country: USA

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