CitiCard
Fraud Processing

In August, I observed a $361.00 cost on my consideration that used to do not create. I'd been in the Vendor in the period the deal was created, but used to donot make it. I instantly named CitiCard to record the game as scam and also have them reissue my card. They began and analysis and obtained a bundle of info in the vendor. The bundle included copies of 2 revenue receipts. I'm not arguing among the costs which obviously have my trademark about the bill. However, the 2nd doesn't. The name authorized is not actually my name. CitiCard directed me a notice declaring they required greater detail to why I am arguing the cost... A lot more than the truth that I Have previously informed them that used to donot create it and contains another title about the charge card slide. The notice they delivered mentioned they required an answer by 11/20. I had beennot ready to respond until 11/21. They truly are currently informing me that because used to donot react by 11/20 they've shut the situation and that Iam responsible for the cost. I can not think exactly what the scam consultant explained... Btw she also stated that signatures on revenue slides are not needed or employed. I am still likely to combat this since per studying the FTCs website which states...

Reporting Failures and Scam

Legally, when you record losing or robbery, you've no more obligation for unauthorized charges. The point is, your maximum responsibility under national regulation is $50 per card.

Company: CitiCard
Country: USA

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