Capital One
Payment protection fee charged for over three years without signup

Business & Finance

I have been a Capital One credit card holder for 4 years. I am responsible for what I have charged and pay on-time if a payment is necessary. However, that being said, Capital One has been charging me a payment protection fee for over 3 years. Totaling the monthly fee for over all these years it is over 800, they just refunded me 100 and are 'investigating' the issue. I have never signed up for this service and find it highly suspect that you can just charge someone a fee and say that it was on my statement every month, why am I disputing it now. They are stealing from people and laugh about it on the phone. Anyone out there that this has happened to? Any Esq. in the bunch that see any wrong doing. I am angry. I as a taxpayer am bailing out banks that probably practice this same thing!


Company: Capital One
Country: USA
Site: capitalone.com
SUBMIT A COMPLAINT
  <     >  

RELATED COMPLAINTS

Capital One
Payment protection claim rejected and companies blame each other

Card Processing Center - Spiegel Charge Card
Card Processing Center (Spiegel Charge Card) Ripoff They say "US Postal slow, takes 3 weeks to receive bill" (curious why other bills make it in time). Meanwhile, your credit destroyed by their incompetence!

Capital One
Late Fee Charged Despite Early Payment, Representative Laughed and Hung Up

Capital One
Credit protection cancelled after layoff, citing a late payment

Capital One
Payment Protection Plan Denied After Job Loss

Capital One
Fraudulently Selling "Payment Protection Plan"

Capital One Payment Protection Plan
Payment protection paid only part while late fees accumulated

Capital One Bank
Fees Continue on Two Charged-Off $200 Cards

Capital One
$5.00 Monthly Membership Fee Added to Credit Card

SUBMIT A COMPLAINT