Fairbanks Capital Corp
Bankruptcy account moved, extra charges and no statements

I lost my job and developed autoimmune liver disease (I am recovering excellently now and am presently employed, making less money), but I had to file bankruptcy. Fairbanks had acquired our 2 mortgages previously. After I filed for Chapter 7, they stopped sending a monthly statement and hired a person to come take pictures and assess our home.

Then they added the charges to my payment and told me I was behind on my payment. I called to find out why and was told that when you file bankruptcy, they move your account to another department. I was instructed to mail my payments to the Temple address, and I did.

I also had to borrow the money for their charges so my payments would be in line again. Now I send my payments by money order and overnight them so I have proof they are receiving them. I am still getting letters saying they are not receiving payments on time, but if you call the customer service number, I have money they are holding in what they call a suspense account that can be applied to my monthly payment.

My bankruptcy was final in September, and I called in December to see why I haven't received a statement yet. I have to send proof that my bankruptcy is final. I would like to combine my mortgage payments, and I asked them if this would be possible; they said they didn't make loans.

Company: Fairbanks Capital Corp
Country: USA
State: Utah
City: Salt Lake City
Address: 3815 South West Temple
Phone: 8012931883

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