Navy Federal Credit Union
Rude Phone Staff and Repeated Cut-Offs, So We Quit After 30 Years

They were a good company 30 years ago, but certainly not now. Their personnel now are rude and hateful when you call asking about your account.

After all the usual, "making sure you're the right person", they have cut me off, re-routed me to another person, and cut me off again. You have to go through an ungodly amount of menus to get back to the right dept... Just to be cut off again.

I even had one person say to me, "You're taking up someone else's phone time" when I asked about my account.

I agree... Don't ever do business with them. We quit them after over 30 years and are glad we did.

Company: Navy Federal Credit Union
Country: USA
Site: navyfcu.org

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