Navy Federal Credit Union
Incompetent staff will make your loan experience a nightmare

I only wish I had read some of these bulletin boards sooner. I just wasted almost three months with these people. I have done business with them for many years and made several mortgages and home equity loans over the years. They have always been slow, but never such bungling as now. They keep making the excuse that the economy has had to make them very careful. I got the exact same loan approved and completed in a few days at Coastal Federal Credit Union, which is also very conservative group. The difference is that Navy has its business handed to them on a plate. They do not need to be competitive. I guess military folks do not mind because they are used to the huge juggernaut of the military and do not expect knowledeable, courteous efficient staff. Therefore these people stay in business in spite of themselves. Unless you have nothing at all to do with your days and enjoy aggravation, please look elsewhere for your mortgage needs.

Company: Navy Federal Credit Union
Country: USA
State: Virginia
City: Vienna
Address: 820 Follin Lane
Phone: 8003683657

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