Chase Bank
Bank rep made wire transfer error costing $4,700

Went to do a wire transfer of money from USA to Thailand. The Bank rep. screwed up from the beginning by deducting the funds from my mothers account in error, despite having my account numbers right in front of him.
After that error he then proceeded to do the wire transfer and converted the money into Thai Bhat (their currency) rather than keep it in USD. This small mistake amounted to a charge of $4,700.00 for the 'pre-conversion' which I DID NOT NOR WOULD I WANT TO HAVE occurred. THEY REFUSE TO CORRECT THE PROBLEM!!! Now I must proceed with a lawsuit to resolve this...
Needless to say I am closing my business account with them, my personal account, my parents account and partners account after 20 years of banking with them. The accrued amount of interest chase profited on all these accounts amount to a much larger sum than the money they 'stole' from me! God forbid they screw up with you... They will not make good on it!!

Company: Chase Bank
Country: USA
State: Michigan
City: Waterford
Address: M-59 Highland Road

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