Bank Of America
Statement Never Arrived, Charged Late Fee Before First Bill

Business & Finance

I applied to a Bank Of America credit card offer end of September. I go in and out of the country. Before leaving home on October 21st, I checked my mail. Bank Of America statement still had not come. I just returned home on the 30th and I gave them a phone call to inquire about my first statement. They told me I was past due by 6 days. They notified me my statement was sent to my home. How convenient to say that!!!

I went through every single mail before and after speaking to the agent and have not found one statement from them. I guess nobody wins because BOA is not aware mail gets lost. Yes it is a small percentage but it happens. That is the reason why I inquired to them. Not only I have to pay a $39.00 late fee but my APR could possibly change. I have very good credit and not much to pay off. So bye bye BOA or should I say Bank of Ameri-con for those who will understand!


Company: Bank Of America
Country: USA
State: Delaware
City: Wilmington
Address: P.O. Box 15019
  <     >  

RELATED COMPLAINTS

Bank of America
Line of Credit Removed Without Notice Causing Missed Mortgage Payment

Bank of America
Lost Payment Despite Signed Delivery and No Current Balance Statement

Bank Of America
Statement Mailed Two Days Before Due Date Cancels 0% Rate

Bank Of America
Non-Bank ATM Fee Hidden Inside Withdrawal Amount on Statement

Bank Of America
Wrong Minimum Payment Shown by Website and Teller, Late Fees Followed

Bank Of America
Charged Monthly Interest Though Paid in Full by Statement Due Date

Bank Of America
Credit Card Due Date Changes Daily Causing $39 Late Fee

Bank of America
Line of Credit Cancelled and Annual Fee Raised From $50 to $500

Bank of America Mortgage
Refinance Application Reassigned Five Times With Lost Documents