Citimortgage
Mortgage Payments Cashed, Yet Default Letters Sent, Credit Hurt

Our loan was bought by CitiMortgage in 2005. They sent me a statement saying my first payment was not due for another 2 months. Then they sent me a letter saying they had made a mistake and my first payment was overdue, but it would not be reported to the credit bureau because it was their fault.

Needless to say, they would get my check, cash it, and send me default letters on our home, as well as report this to the credit bureaus, which has destroyed my credit!

Every month I would spend 20-30 hours on the phone and faxing them their own letters on their letterhead saying that they would not report this to the creditors. They would verbally apologize and state it would be taken off, and it never was. They would send me certified letters saying my house was going into default due to non-payment, only days after they would cash my check!

I have since sold that home and am now paying a higher interest rate due to what they have wrongly reported on my credit. They are the worst company ever to deal with. They are totally unethical!

Company: Citimortgage
Country: USA
State: Missouri
City: St. Louis
Address: P.O Box 790001, MS758
Phone: 8002792484

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