Chase Bank
High overdraft fees, no notification or explanation, no contact from bank manager

Steve from Richardson, TX is right on the money (no pun intended) about the ridiculous fees that one will incur with Chase Bank. I had a checking account with no interest. Of course I expected that with a checking account. But I never imagined to LOSE a great deal of money. I accidentally overdrew my account by $1.28 on March 14. Don't expect these malcontent women at Chase to have the courtesy to notify a person when they are overdrawn. Heck, they would even *sigh* when I asked for a printout of my account balance! The problems really started when Chase bought Bank One in early 2005. The service really went downhill quickly.

Not knowing that my account was overdrawn at all, I proceeded to make a small deposit of $50.00 in my checking account on Thursday March 16. It did not go through until Friday March 17. I would have made a much larger deposit, obviously, had I known I was overdrawn! I thought I had $65.00 in my account; try -129.28. That's right folks: a penalty of $32.00 per DAY from these "good" people at Chase! I asked to speak to the bank manager. Well, he had taken the day off on Friday March 17, which was St. Patrick's Day. And he had the day off work on Saturday as well. I told Judy (customer service) to have him call me on Monday March 20. He never did call me.

I did call some Chase bankers on their 800 number on Saturday March 18. I was able to get $64.00 refunded/credited to me. I waited until Monday March 20, and withdrew $60.00 from the Chase ATM that evening. It says on my bank statement that I withdrew $64.00 before my account was closed, but this is impossible. So actually they owe me $4.00, but I'll probably never see it.

As is customary today in big business, Chase will deny everything, close rank, and try to discredit the customer. I have seen some posts comparing Chase with Enron and MCI World Com in regard to raising their APR's on their credit cards substantially. Perhaps a class action lawsuit is in order. Contact the Attorney General in your state.

Company: Chase Bank
Country: USA
State: Illinois
City: Peoria
Address: 7707 N. Knoxville Avenue

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