WAMU / Chase Bank
Drive-Up $160 Cash Deposit Reversed Without Explanation

My wife deposited $160.00 CASH into her account at the drive-up window at our new Chase Bank (formerly WAMU). I confirmed the deposit on-line that Friday. Monday, however, I noticed the bank had reversed the deposit for no apparent reason. My wife called the bank. They could offer no explanation. She visited the bank during the next week, spent hours on the phone and at the bank, even the manager could find no explanation. They started an investigation. Still no resolution. It is now three weeks later, and the account is now overdrawn due to the deposit reversal. I call this robbery, not service. We have no options. The bank will not give our money back, nor credit overdrafts. They cannot figure out what happened. We will now have to close our account and go elsewhere, while they keep our money.

Company: WAMU / Chase Bank
Country: USA
Site: chase.com

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