Bank Of America
Bank of America Ripoff successful large ATM cash deposit with received got lost by the bank

Here is my situation;

I sold my car in Sep 3 Saturday for $9000 cash, Since I needed the money in my account ASAP, I couldn't wait until Monday and went to a Bank of America ATM after 30 minutes I made the sell and made an ATM deposit for $9000 cash (It was mostly $100 bills, maybe some $50 bills). I received my receipt. Sep 6 the money was in money account fully available. I used $3000 of it and put the rest into my savings account. After two weeks Sep 21, the bank took the $9000 from my account with the reason of Envelope not found. I called the bank and they started an investigation and they said it can take about 2 or 3 weeks to investigate the problem and they refused to put the money back until the investigation is over. Right now, my major account is in -$8700, unusable, all bill payments is tied to that account, automatic payments and also my paycheck goes to that account. I need to make a lot of changes. I trusted the bank to make this large ATM Deposit, not a second I didn't think there would be a problem. Now I will never make ATM Deposits ever.

Do you have any suggestions for this situation?
Thanks in advance.

Company: Bank Of America
Country: USA
State: Georgia
City: Atlanta
Site: bankofamerica.com

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