Chase Manhattan Bank
Chase ripoff Charges $14.95 fee to make a credit card payment via the internet or by phone if you want it credited same day or next day

As a strong beleiver in credit card use without interest charges, I prefer to make payments electronically to be sure they arrive by the due date. I pay all of my cards this way, and have never had a problem, UNTIL NOW!

This morning I needed to make a payment of $11.44 on my Chase Platinum Mastercard, since it was due tomorrow. I logged on to the Chase site, and proceeded to the page for paying online. To my surprise, there were two options:
1) Make a payment online - Takes 2 - 5 days to clear.
2) Make a payment online today - $14.95 will be charged to your account!

Needless to say I was flabberghasted. To make matters worse, the second option would automatically enroll you in one of their screwy "programs" for some monthly fee!

I decided to try making the payment by phone, and found that the charge is the same. Since they had over the proverbial barrel, I had to accept the charge. Any other choice would have resulted in a late payment, and that is unacceptable.

I spoke to a customer service rep. Who said he was "sorry" for the charge, whatever that means. I told him I would never use the account again, nor would I do business with Chase or any affiliate in the future.

Bottom line, folks is this. Citibank; Bank of America; Bank One;

Capital One and Discover Card do not do this. They all (including Chase!) constantly e-mail you about the advantages of paying online. IT'S TIME TO CHOP UP YOUR CHASE CARDS! I did and it felt right!

Company: Chase Manhattan Bank
Country: USA
State: Nationwide
Phone: 8003340601
Site: chase.com

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