Chase Home Finance
Extra Fee Required to Pay Mortgage Online After Late Payment

Latest scheme of Chase Home Finance. I agree I was a bit late on my payment, went to pay online and it wouldn't let me pay the previous months. It's all or nothing baby!
So I call into Chase to see what is wrong and they notify me that if my payment is not made at least 4 days before the end of the month I can't make a payment online, unless it is both payments.
By the way we had to save up all month for our payment.
So patiently I want to pay by to the representative. She can only do that for a $20 fee charges on top of my mortgage payment and their late fee of $63.62.. So if I simply want to pay my mortgage at all I have to pay an additional $83.62 per payment until now that is current. They have no automated system for me to pay. No choice at all. That is predatory!
We had to fight for almost 2 years for our loan modification and with the extra $20 we are going to slip back into the same hole except that now my husband is re-employed.
These surprise charges have got to stop from Chase.
Be forewarned check every statement every fee and if you can record the conversation with a representative.

Company: Chase Home Finance
Country: USA
State: Arizona
City: Phoenix
Address: PO Box 78420
Phone: 8008489136
Site: chase.com

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