Chase Credit Cards
And Bank Of America messed up th eBill and charged me interest on credit card payment

I have a Chase credit card and Bank of America checking account. I received and eBill for Chase credit card in my Bank of America account for $30 and I paid it in full. However, I later noticed thatI received the bill forwrong amount (it should have been$1549) so I checked on the Chase web site and made the full payment.

However, Chase charged me an interest of $22. Xx since I did not make the full payment. I called their customer care and explained the situation but they refused to admit the fault and waive the fees. They dumped it on Bank of America. I have been using the Chase credit card since 1998 and making payment in full every month (not a single missed payment).

I have the Bank of AMerica account for last 10 years. They told me that Chase changed something in the credit card system without informing Bank of America and so Bank of America could not get the bill for the correct amount. They told me that I should have checked my bill before making the payment so it is not their fault.

Two multi billion dollar corporations are refusing to admit the faultand made me pay the interest charge.

I know I should have checked but who checks a $30 credit card bill? I usually check when it is more then $400-500 just to know wher I spent the money.

ALso, I wanted to make other people aware of their practices so that people are ceraful.

Thank you.

Company: Chase Credit Cards
Country: USA
Phone: 8004423142
Site: chase.com

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